Baking Radiant

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Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using the Baking Radiant website and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services

Baking Radiant provides artisan bakery services including custom cakes, daily fresh breads, baking classes, and catering services. All orders are subject to availability and our production schedule.

3. Orders and Payment

• Custom cake orders require a 50% deposit upon booking
• Final payment is due upon pickup or delivery
• We accept cash, credit cards, and approved payment methods
• Prices are subject to change based on design complexity and ingredients

4. Cancellation Policy

• Custom orders: 48 hours notice required for full refund
• Wedding cakes: 2 weeks notice required for partial refund
• Classes: 24 hours notice required for full credit
• Emergency cancellations will be considered on a case-by-case basis

5. Liability

Baking Radiant strives for excellence but cannot be held liable for issues beyond our reasonable control. We maintain appropriate insurance and food safety certifications.

6. Intellectual Property

All custom designs, recipes, and proprietary techniques remain the intellectual property of Baking Radiant unless otherwise agreed in writing.

7. Contact Information

For questions about these terms, please contact us at +1 (312) 555-0147 or [email protected].

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, sign up for classes, or contact us for support.

• Personal identifiers (name, email, phone number, address)
• Order information and preferences
• Payment information (processed securely through our payment processors)
• Communication records and customer service interactions

2. How We Use Your Information

• Process and fulfill your orders
• Communicate about your orders, classes, or services
• Send promotional materials (with your consent)
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who help us operate our business
• Payment processors for transaction processing
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Data portability (where applicable)

6. Contact Us

For privacy-related inquiries, contact us at [email protected] or +1 (312) 555-0147.

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Cookie Policy

Last Updated: December 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the website to function properly and cannot be disabled.

• Session management
• Security features
• Basic functionality

Functional Cookies

These cookies enhance functionality and personalization.

• Language preferences
• User interface customizations
• Shopping cart contents

Analytics Cookies

These cookies help us understand how visitors interact with our website.

• Site usage statistics
• Popular content identification
• Performance monitoring

Marketing Cookies

These cookies are used to deliver relevant advertisements.

• Targeted advertising
• Social media integration
• Conversion tracking

Managing Cookies

You can control cookies through your browser settings or by using our preference center above. Note that disabling certain cookies may affect site functionality.

Third-Party Cookies

We may use third-party services that set their own cookies. These are governed by the respective third party's privacy policy.

For questions about our cookie policy, contact us at [email protected].

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GDPR Compliance

Last Updated: December 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Information

You have the right to know what personal data we collect, why we collect it, and how we use it.

Right of Access

You can request a copy of the personal data we hold about you, free of charge.

Right to Rectification

You can ask us to correct any inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten)

You can request that we delete your personal data under certain circumstances.

Right to Restrict Processing

You can ask us to limit how we use your personal data in specific situations.

Right to Data Portability

You can request your data in a structured, commonly used format to transfer to another service.

Right to Object

You can object to our processing of your personal data for direct marketing purposes.

Legal Basis for Processing

We process your data based on:

• Contract: To fulfill our service obligations
• Legitimate Interest: To improve our services
• Consent: For marketing communications
• Legal Obligation: To comply with applicable laws

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

International Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards are in place to protect your information.

Supervisory Authority

You have the right to file a complaint with your local data protection authority if you believe we have not handled your data appropriately.

Contact Our Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at:

Email: [email protected]
Phone: +1 (312) 555-0147
Address: 245 North Michigan Avenue, Chicago, IL 60601, USA

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DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Notice

Baking Radiant respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe that your copyrighted material has been posted on our website without authorization, you may submit a DMCA notice with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Information reasonably sufficient to permit us to contact you
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in the notification is accurate
• A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Counter-Notice

If you believe your content was wrongly removed due to a DMCA notice, you may file a counter-notice containing:

• Your physical or electronic signature
• Identification of the removed material and its previous location
• A statement under penalty of perjury that the material was removed by mistake
• Your contact information and consent to jurisdiction

Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
Baking Radiant
245 North Michigan Avenue
Chicago, IL 60601, USA
Email: [email protected]
Phone: +1 (312) 555-0147

Repeat Infringers

We reserve the right to terminate accounts of users who are repeat infringers of copyright.

Good Faith Requirement

Please ensure your DMCA notice is submitted in good faith. Misrepresentation in a DMCA notice may result in liability for damages, including costs and attorney fees.

For questions about this DMCA policy, contact us at [email protected].